Docebo Pricing 2026

A vendor that hides its price on its own site has usually filed one somewhere it needs to transact. Docebo sells through AWS Marketplace, and a marketplace listing has to carry a contract price a buyer can accept without a phone call. That is why two Docebo tiers are public: Elevate 500 at USD 35,900.00 per 12 months and Elevate 1000 at USD 52,800.00 per 12 months, both for a 36-month agreement billed annually in advance.

Read those figures for what they are. They are two points, for one product line, on one user model, sold through one channel, in one region. The listing itself says that for any different user type or subscription term you contact Docebo or your AWS account manager. Nothing on the listing supports stretching those two points into a per-seat rate card, and this page does not do that. If you need a 300-user Elevate number or an Enterprise number, there is no public figure and you have to ask.

What the two points do give you is a real order of magnitude before you enter a sales process, plus a published anchor to hold a quote against. A quote that lands far above the listed Elevate 1000 figure at a similar user count is a quote worth asking questions about.

Docebo names the two variables directly. In its own FAQ: “Our model is based on two key elements: Your selected product tier and your active users.” It sells two core tiers, Elevate and Enterprise, each with its own feature set and optional add-ons, and says pricing within a tier scales with your selected user model and usage level. It does not publish that scale, so the shape of the curve between the two listed marketplace points is not knowable from any source.

The user model is the part buyers most often get wrong, because Docebo counts active learners rather than accounts, and there are three ways it can count them:

Source: Docebo’s pricing page FAQ, retrieved 9 September 2026. Docebo publishes no price difference between the three models.

A once-a-year mandatory course makes RAU, MAU and YAU converge on your whole headcount. A voluntary skills library keeps MAU low and YAU high. Decide which model your actual programme produces before you let the model be chosen for you.

Docebo says it will not force you onto a new plan when you exceed your user count, it simply charges for the extra users, and that “once you reach about 30% overage, it usually makes sense to upgrade to the next tier.” The AWS Marketplace listing puts three named rates behind that policy: USD 150.00 per unit on the Engage dimension, USD 110.00 per unit on the Elevate dimension and USD 5.90 per unit on the Learn dimension.

The lesson for procurement is that under-forecasting is the expensive mistake here, not over-forecasting. Model your active-user count on last year’s real logins, not on headcount, then look at what the overage rate does to the gap.

Docebo says most customers sign a 3 to 5 year contract and that the minimum contract length is a single year. That is a useful thing to know before the first call, because the multi-year term is the norm the sales motion is built around, and the one-year option exists. Both public marketplace tiers are 36-month agreements, at the short end of the stated 3 to 5 year band.

On setup, Docebo publishes no figure at all. Its position is that simple deployments may include setup, that unique complexity or customisation will require onboarding, and that fees are scoped in the sales process. There is no published onboarding price to anchor against, so put it on the table early rather than discovering it in the final paperwork.

Docebo also tells you plainly who it is for: companies training at least 250 learners, counting customers, partners and employees together. If you are under that, the vendors that publish per-seat prices will give you a decision faster. See the TalentLMS published tiers or iSpring Learn’s per-active-user rate card for what a transparent LMS price looks like.